Who we are
Our website address is: https://golden-communication.com.
This site is owned and operated by PT. Golden Communication, a company engaged in telecommunications product distribution and digital services.
Comments
When visitors leave comments or feedback on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (a hash) may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.
After your comment is approved, your profile picture will be visible to the public in the context of your comment.
Media
If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from uploaded images.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. This is for your convenience so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, several cookies will be set up to save your login information and your display preferences. Login cookies last for two days, and screen option cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.
If you edit or publish content, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g. videos, images, articles, etc.).
Embedded content from other websites behaves the same way as if the visitor had visited those websites directly.
Those external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content — especially if you are logged in to those external websites.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We may also share limited information with trusted third parties such as:
• Payment gateway providers for order processing
• Shipping partners for product delivery
• Legal authorities if required by applicable law
All partners are required to comply with data protection standards.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely to help with automated approval of future comments.
For registered users (customers) on our website, we store the personal information provided in their user profile.
All users can view, edit, or delete their personal information at any time (except username).
Website administrators can also access and edit that information for order management purposes.
What rights you have over your data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you — including any data you have provided to us.
You can also request that we erase any personal data we hold, except for data we are legally required to retain for administrative, legal, or security purposes.
Requests related to data access or deletion can be sent to:
📧 support@golden-communication.com
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Data related to orders and customer accounts may be processed by secure third-party services such as:
• WooCommerce (for order and account management)
• Payment gateways (for transaction verification)
• Shipping services (for delivery updates)
Contact Information
For any questions regarding this privacy policy, please contact us at:
📧 support@golden-communication.com
📞 (+62) 812-7672-6666
🏢 PT. Golden Communication, Indonesia